Shipping policy
Thank you for shopping with MY STORE. This Shipping Policy outlines how we handle order processing, delivery, and shipping timelines.
1. Order Processing
All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.
Once your order has been processed, you will receive a confirmation message with your order details.
2. Shipping Timeframes
Estimated delivery times depend on your location:
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Local Deliveries: 2–5 business days
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Nationwide Deliveries: 3–10 business days
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International Shipping (if available): 7–20 business days
Please note that delivery times are estimates and may vary due to unforeseen circumstances.
3. Shipping Costs
Shipping fees are calculated at checkout based on your location and order size. Occasionally, we may offer free shipping promotions, which will be clearly stated on our website.
4. Order Tracking
Once your order is shipped, you may receive a tracking number (if available) to monitor your delivery status.
5. Delays and Issues
We are not responsible for delays caused by shipping carriers, customs processing, or incorrect shipping information provided by the customer.
If your order is significantly delayed, please contact us and we will assist you as best as possible.
6. Incorrect Address
Please ensure that all shipping details are accurate before placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.
7. Lost or Damaged Items
If your order arrives damaged or is lost in transit, please contact us within [X] days of delivery. We will investigate and work towards a suitable resolution.
By placing an order with us, you agree to this Shipping Policy.